I too found this place after searching endlessly at Home Depot and Lowe’s for bathroom items.  My first time here I will admit was confused as to how to get someone to help.  Should I wait behind other waiting customers, raise my hand, shout, institute a new queuing system for them?  Just wait by the counter area before it turns into a free for all and seek eye contact.  They are pretty busy on Saturdays, weekdays/nights are better.

The staff here are all knowledgeable of the products and can offer recommendations and assistance with products and even some design suggestions.  I have worked with 3 of them, Chris, Jim and Vinnie and all are very helpful